Five ways to help your clients better understand the financial side of their business - Blog

Five ways to help your clients better understand the financial side of their business

Five ways to help your clients better understand the financial side of their business

When it comes to being an accountant for a client’s business, you will need to cultivate certain characteristics and specific approaches to ensure the relationship is a smooth one. As a freelance accountant, you have the power to define the working relationship from the beginning so that it’s a mutually beneficial one.




From the get go, it’s easy to understand how clients can become uneasy about handing over their financial responsibilities and details to someone. This is where you need to set their minds at ease and take them through their financials once you’ve looked at them. Thereafter, show them how you will be taking care of their accounting and what accounting software you will be using. A step-by-step process is all you need to shed light on their accounts and set minds at ease.


Objective recommendations


As an accountant, your client may need assistance devoid of subjectivity and emotion. Let them know that they can count on you for accounts and financial advice or recommendations any time they need to. It’s also advisable that you speak up and let them know where in their finances they need to improve or alter and what you recommend going forward.


Be proactive


In terms of being an accountant, you should ask your client what they would expect from you. If you’re approachable and dedicated, they won’t feel embarrassed to ask you for help or clarity in understanding the accounts side of their business.


Working together


In turn, you will need them to be clear with you. If any mishaps arise where they could’ve communicated something to you beforehand, you will need to address it; albeit in a professional manner. This way, when you continue working together, the lines of communication can be kept open and you can address any issues ahead of time.


Ask for feedback


It’s always good to ask for constructive criticism. The client is happy because their voice is heard and you can always use their points to improve. Rather than waiting for negative feedback to arise, you can diminish it by checking in with the client regularly.


As an accountant for a smaller business, these points can be easily applied as you will most likely have a close working relationship with your employer. Try to boost these relationships so that you may receive great references for when you acquire new accounts.


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